White Papers

Since training is such an integral part of our services to you, it is only fair that you understand our training philosophy.  Here you will find a few white papers on adult education techniques and concepts authored by our resident expert instructor, Michael C. Hill, MCSE, CTT, RT(R).  Mr. Hill's experience in the realm of information technology spans two decades, he holds several professional certifications and degrees, he is the author of two computer books and has spent the better part of his life studying public instruction.  Whether your desire is to better understand adult education, to raise the level of your in-house training programs, or to satisfy your curiosity, we are sure that you will enjoy these articles.

• "The Standards of Classroom Training"
• "The Key to Effective Adult Education"
  "Teaching, Training, and Presenting"
• "The Body Can Speak Louder than Words"
• "Learning for the Learner"
• "Impressing the Long-Term Memory"

These articles reflect training principles that we cherish, but more importantly we practice.  The author of these articles is on our staff.  Best of all, Mr. Hill is available to teach your staff himself.  For more information on our available training programs, please see the Training page.